Forms not working after mautic update to 4.1.0

shailemalla · December 1, 2021, 5:47am

Your software
My PHP version is : 7.4.3
My MySQL/MariaDB version is
mysql Ver 15.1 Distrib 10.3.31-MariaDB

Updating/Installing Errors
After updating to version 4.1.0, my forms are not working anymore.

These errors are showing in the Mautic log :

[2021-12-01 10:58:43] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [2]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [2]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 10:58:46] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 11:01:02] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [2]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [2]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 11:01:24] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 11:01:37] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 11:01:38] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 11:02:04] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [2]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [2]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []
[2021-12-01 11:02:05] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:  SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list'" at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 79 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 0): An exception occurred while executing 'SELECT t0.id AS id_1, t0.label AS label_2, t0.show_label AS show_label_3, t0.alias AS alias_4, t0.type AS type_5, t0.is_custom AS is_custom_6, t0.custom_parameters AS custom_parameters_7, t0.default_value AS default_value_8, t0.is_required AS is_required_9, t0.validation_message AS validation_message_10, t0.help_message AS help_message_11, t0.field_order AS field_order_12, t0.properties AS properties_13, t0.validation AS validation_14, t0.parent_id AS parent_id_15, t0.conditions AS conditions_16, t0.label_attr AS label_attr_17, t0.input_attr AS input_attr_18, t0.container_attr AS container_attr_19, t0.lead_field AS lead_field_20, t0.save_result AS save_result_21, t0.is_auto_fill AS is_auto_fill_22, t0.show_when_value_exists AS show_when_value_exists_23, t0.show_after_x_submissions AS show_after_x_submissions_24, t0.always_display AS always_display_25, t0.form_id AS form_id_26 FROM form_fields t0 WHERE t0.form_id = ? ORDER BY t0.field_order ASC' with params [1]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:79, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 't0.parent_id' in 'field list' at /var/www/mautic/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:112)"} []

Your problem

My problem is : Forms are throwing 500 internal server error.

Steps I have tried to fix the problem :
Cleared mautic cache thorugh commandline.

shailemalla · December 1, 2021, 7:31am

Fixed.

Fixed after updating cache folder permissions and updating schema /update/schema.

joeyk · December 1, 2021, 8:13am

Hi, could you plz check if your forms are working even if you set form render = no ?

shailemalla · December 1, 2021, 8:18am

You mean this option?

joeyk · December 1, 2021, 8:25am

Yes. Do your forms work if you set that to NO? In 4.0.1 and 4.0.2 this would result in a 500 Error, and you’d have to fix the form by changing this valie back to yes in the DB.
(Switch it only if you know how to do that)

shailemalla · December 1, 2021, 8:29am

Just cloned my existing form to test it and YES it seems to be working perfectly with render = no.

joeyk · December 1, 2021, 8:29am

That is good news. Thank you so much for testing.

cseguenot · December 10, 2021, 10:24pm

Hi,
Same problem with migration of table form_fields, solved by manually adding the new columns with phpMyAdmin :

ALTER TABLE `form_fields`
ADD COLUMN `conditions` LONGTEXT NULL COMMENT '(DC2Type:json_array)' COLLATE 'utf8mb4_unicode_ci',
ADD COLUMN `parent_id` VARCHAR(255) NULL DEFAULT NULL COLLATE 'utf8mb4_unicode_ci';

NB/ Source code found in the database of my local Mautic instance.

There was a second bug in migration of table leads.
Here is the code found in log :

ALTER TABLE leads ADD generated_email_domain VARCHAR(255) AS (SUBSTRING(email, LOCATE("@", email) + 1)) COMMENT '(DC2Type:generated)';`

The keyword COLUMN was missing after ADD
I ran the fixed code in phpMyAdmin and then /update/schema succeded

annemerrill · December 23, 2021, 11:54am

I tried both of those fixes and still have the same problem. I’m not able to edit forms or see results. I absent-mindedly upgraded to 4.1.1 because the bell was red. Usually I add software via Softaculous. When I looked at Softaculous it noticed the difference and gave me the option to alert my ISP (GreenGeeks) that Mautic has a new version. Maybe if I wait a bit GreenGeeks will do something that fixes the problem? Looks like I need Symfony or a PHP update or something? Not sure what to do. Not a programmer. I’m going to wait a bit and see if either someone resolves the bug or greengeeks updates something. Any other non-command line advice would be greatly appreciated!

annemerrill · December 23, 2021, 12:05pm

Same problem but this fix did not work for me.

priankadas · January 24, 2022, 6:20am

After doing this it has not worked yet.
Is there any other solution?

joeyk · January 24, 2022, 10:58am

Hi, what is your issue? Getting error 500 when submitting the form?

priankadas · January 25, 2022, 8:47am

I am facing 500 internal server error.

joeyk · January 25, 2022, 10:34am

Hello @priankadas ,
Not sure which version you have but in 4.1.1 it should be fixed:

github.com/mautic/mautic

Fixes 500 error in forms when render style is deactivated

mautic:4.x ← rpayanm:patch-1

opened 03:52AM - 08 Dec 21 UTC

rpayanm

+34 -9

| Q | A | --------------------------------…------ | --- | Bug fix? (use the a.b branch) | ✅ | New feature/enhancement? (use the a.x branch) |❌ | Deprecations? | ❌ | BC breaks? (use the c.x branch) | ❌ | Automated tests included? | ✅ | Related user documentation PR URL | ❌ | Related developer documentation PR URL | | Issue(s) addressed | Fixes #10453 ### How can we reproduce this issue? 1. Go to forms 2. Create a new Form 3. Deactivate "Render Style from Template" 4. Save the form Bonus:(If it seemed to have saved errorless, open the form, activate, save and then deactivate the "Render Style from Template again and see wether you get an error or not") Testing on my local, I removed that line, and everything worked fine. <a href="https://gitpod.io/#https://github.com/mautic/mautic/pull/10673"><img src="https://gitpod.io/button/open-in-gitpod.svg"/></a>

priankadas · January 26, 2022, 7:49am

my present version is 4.1.1

today I tried to update it in 4.1.2 but it’s unable to update the “Processing Database Updates”
Now, what can I do?

joeyk · January 26, 2022, 11:00am

Like I said: it was fixed in 4.1.1
No need to upgarde because of this.
If you still had 500 errors, the reason will be different.

If you have update problems, please open a new thread because here we are talking about slight skin abnormality and your issue just became a fatal heart condition, that needs expert surgeons.

priankadas · January 27, 2022, 8:08am

I am still facing 500 errors.
Provide me the solution

joeyk · January 27, 2022, 8:55am

Hi,
The 500 error is like a teenager telling the parents: “I feel blue”. You actually have no idea about the reason. Are the friends being unstandable, is there a problem is school, the target of a romantic interest is an ass, the favourite anime character died or the favourite kpop singer quit the band. Or tiktok is down.

500 is a general error.

In order to look under the hood you’ll need to give us relevant info from your error log. I asked you to post it in a different forum post, because it is a different issue from this one.

priankadas · January 27, 2022, 10:44am

What are you saying?
if you are unable to give me the solution it’s fine, accept this
This thread is about " Forms not working after mautic update" and I am facing the same problem then why are you giving me unnecessary examples.

joeyk · January 27, 2022, 11:24am

Can you please provide relevant error log entry?

Topic		Replies	Views
Cannot see Contact Information after update Mautic 4 Install/Upgrade Support	9	607	August 18, 2022
Database error during update from 3.3.3 to 4.0.1 Mautic 4 Install/Upgrade Support	1	390	October 5, 2021
Mautic v4.4.9 shared hosted - errors since update Product Support mautic-4	1	295	June 23, 2023
Problems after updating Mautic Mautic 4 Install/Upgrade Support	7	839	October 18, 2022
Problem when completing a form Product Support	1	302	August 4, 2020

Forms not working after mautic update to 4.1.0

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