toon
November 30, 2022, 6:31am
1
Your software
My Mautic version is: 4.4
Your problem
My problem is:
When clicking a title in a custom email template and typing some text, the text often disappear and it goes back to the standard.
Anyone else had this problem yet?
Kind regards
joeyk
January 18, 2023, 10:50am
3
Hi, yes this bug was solved in 4.4.5
opened 07:24AM - 19 May 22 UTC
closed 02:17PM - 29 Dec 22 UTC
bug
builder-grapesjs
### Mautic Version
4.2.x series
### PHP version
7.4
### What browser… s are you seeing the problem on?
Chrome
### What happened?
Ihave to say that since we upgraded to 4.x we have a lot of problems using the editor. This is just one of them:
Using the editor suddenly when close the editor and back again, some elements disappear, usually text blocks. That happen when for example try to add a raw html5 block. But not only in that case. Sometimes I need to close the editor and open again Because the code editor does not open, so I need to reload, when reload, then that happen, some text blocks dissapear
I made a video https://imgur.com/a/o6mXvhm
### How can we reproduce this issue?
Step 1: Create new email, select Brienz template, add HTML5 Raw block, close the editor, open again and some text blocks are missing.
### Relevant log output
_No response_
### Code of Conduct
- [X] I confirm that I have read and agree to follow this project's Code of Conduct
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