toon
November 30, 2022, 6:31am
1
Your software
My Mautic version is: 4.4
Your problem
My problem is:
When clicking a title in a custom email template and typing some text, the text often disappear and it goes back to the standard.
Anyone else had this problem yet?
Kind regards
I have the same problem…
joeyk
January 18, 2023, 10:50am
3
Hi, yes this bug was solved in 4.4.5
opened 07:24AM - 19 May 22 UTC
closed 02:17PM - 29 Dec 22 UTC
bug
builder-grapesjs
### Mautic Version
4.2.x series
### PHP version
7.4
### What browser… s are you seeing the problem on?
Chrome
### What happened?
Ihave to say that since we upgraded to 4.x we have a lot of problems using the editor. This is just one of them:
Using the editor suddenly when close the editor and back again, some elements disappear, usually text blocks. That happen when for example try to add a raw html5 block. But not only in that case. Sometimes I need to close the editor and open again Because the code editor does not open, so I need to reload, when reload, then that happen, some text blocks dissapear
I made a video https://imgur.com/a/o6mXvhm
### How can we reproduce this issue?
Step 1: Create new email, select Brienz template, add HTML5 Raw block, close the editor, open again and some text blocks are missing.
### Relevant log output
_No response_
### Code of Conduct
- [X] I confirm that I have read and agree to follow this project's Code of Conduct
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