Having issue with some of the cron jobs

[pcs]

I am trying to put into my cron job at hostgator a job to make the queue emails run. Mine are not stating. Here is what I put into the cron to run every minute, etc, etc,
/opt/cpanel/ea-php72/root/usr/bin/php /home4/erbornb2/providencesilverco.com/mautic/bin/console mautic:emails:send
This is what comes back as wrong:
Could not open input file: /home4/erbornb2/providencesilverco.com/mautic/bin/console
What am I doing wrong here
Thanks
Ron

[devsrealm]

@pcs

/home4/erbornb2/providencesilverco.com/mautic

Are you sure mautic exist in that directory? Is this a shared hosting account or a VPS?

[pcs]

Hi, Yes this is a shared hosting account and the directory is hostgator is /homer/erbornb2/providencesilverco.com/mautic/app/console/ is there.
the example they gave said to use bin/console so I will try and change and get back to you to see if error comes up? I must have missed this earlier.

New add: I fixed the url earlier to this:
Cron erbornb2@gator3001 /opt/cpanel/ea-php72/root/usr/bin/php /home4/erbornb2/providencesilverco.com/mautic/app/console mautic:emails:send
Now I get this error: Mautic is not set to queue email.
Thanks
Ron

[devsrealm]

What version of mautic are u using? 3.0 and above uses bin/console and below 3.0 uses app/console

[pcs]

using 2.16.3 so I am using all app/console but the cron job are a lot of problems. if you don’t mind I have 3 error now.
1.Cron erbornb2@gator3001 /opt/cpanel/ea-php72/root/usr/bin/php /home4/erbornb2/providencesilverco.com//mautic/app/console mautic:email:fetch
response: 0 emails processed for {gator3001.hostgator.com:993/imap/ssl}INBOX.Junk with a criteria of UNSEEN
0 emails processed for {gator3001.hostgator.com:993/imap/ssl}INBOX.spam with a criteria of UNSEEN
6 emails processed for {gator3001.hostgator.com:993/imap/ssl}INBOX with a criteria of UID 181:1000000181
2. Cron erbornb2@gator3001 /opt/cpanel/ea-php72/root/usr/bin/php /home4/erbornb2/providencesilverco.com/mautic/app/console mautic:segments:update
Response: Rebuilding contacts for segment 1
0 total contact(s) to be added in batches of 300
0 total contact(s) to be removed in batches of 300
0 contact(s) affected
3.Cron erbornb2@gator3001 /opt/cpanel/ea-php72/root/usr/bin/php /home4/erbornb2/providencesilverco.com/mautic/app/console mautic:emails:send
Response: Mautic is not set to queue email.

[pcs]

thank for your help I have correct the cron job errors but not have to post a new one to create something to stop more than 500 emails per hour going out if you know anything please let me know.
Thanks again

[devsrealm]

Is there a way to make a 'drip' campaign in Mautic? Where an email is sent only to a small percentage of the segment over a chosen time period

Oh, You can do that, but there is no way to do it for a specific segment in the mautic dashboard, so, I’ll suggest you trigger the specific email ID with a cron job, and you then add a delay between when it would call the cron job, the below send 20 emails every 2hours. 0 */2 * * * php /path/to/mautic/bin/console mautic:broadcasts:send --limit=20 --id=ID --channel=email –limit=X option describes how many contacts will be added to the command at each run. Default is 100 contacts, so, setting …

Let me know if that helps