How to set the email route dynamically in forms

[jtimana]

Your software
My Mautic version is: 4.4.9
My PHP version is: 8.0
My Database type and version is: MariaDB 10.6

I’d like to know if it’s possible to set different email routes based on options set by a dropdown (as an example). For example, let’s say I have a form and this form has a dropdown with 2 options: sales and support. I’d like to send an email to sales@mydomain.com when people select “sales” and same with the “support” option. Would this be possible and how? Thanks.

[joeyk]

Hi, does this help?

Send Mautic Form to different Recipients based on Formfield

Hi, I’m really @lufi asked this scenario, because shows how flexible Mautic can be. In my opinion you should take advantage of the “contact ownership” concept built into Mautic. 1. Create multiple users in Mautic One for each role you’d like to have: info, sales, support. 2. Assign owner Once a person fills out the form, you can assign contact owner as a campaign step based on the radio button choosen. 3. Send email to user From this moment you are able to send email to a specific Mautic…