Https://mautic-installation.com/api Not working

Product Support Mautic 3 - Install/Upgrade Support
1

Hello,

When I am trying to enter URL
https://my_mutic_installation.com/api
it shows me this error

“{“errors”:[{“message”:“API authorization denied.”,“code”:401,“type”:“access_denied”}]}”

and nothing else

image
image837×244 3.46 KB

Am I missing something ?

3

Hello

this is my mautic installation URL

https://favcy123.mautic.net/api

can someone pl help out here ?

Thanks
A

4

If you have an authorisation issue with attempting a simple API access (using login and psw), make sure API is turned on in Settings / Config / Api Settings.
Don’t forget to rebuild your cache afterwards!
Joey

5

Hi Joey

I just wanted to see if my url is working on or

Https://favcy123.mautic.net/api

but it shows “{“errors”:[{“message”:“API authorization denied.”,“code”:401,“type”:“access_denied”}]}”

my API settings is enabled in coinfiguration.

6

Also Joey
can you please tell me command to rebuild cache

Thanks
A

7

Hi,

php /pathtomautic/bin/console cache:clear

in case you need more commands regarding rebuilding the cache, you can see all the commands here:

8

Thanks Joey for the update.

I ran that command and checked again with that link.
still not working…

Thanks
A

9

Hi Joey

dont know how Text option disappeared from Channels drop down. Any hints how it got disappeared by its own ?

Thanks
A

10

Check this:
https://docs.acquia.com/campaign-studio/settings/plugins/twilio-plugin-setup/

11

Thanks Joey. enabled Plugin for Twilio.

its appearing now…thanks for quick response.