My PHP version is : 7.3.19-1+0~20200612.60+debian9~1.gbp6c8fe1
My MySQL version is: 10.1.44-MariaDB-0+deb9u1 - Debian 9.11
I am installing: Mautic 3.0
Installing via: web (FTP)
These errors are showing in the installer :
The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
System administrators, check server logs for errors.
These errors are showing in the Mautic log :
I don´t know where is the Mautic log exactly, but there is no log in the var/logs and no errors on the server
I am not able to install Mautic 3.0 via FTP
Steps I have tried to fix the problem :
I followed these instructions https://docs.mautic.org/en/setup/getting-started , but I didn´t know, how to change the permissions (I am not a programmer or developer), so I asked my VPS provider to do it, they did it but the error still persists. We have noticed that the dictionary structure is different than in the instructions.
Thank you for your help