Can't install Mautic 5 "Forbidden"

Product Support
1

My software
My Mautic version is: 5.03
My PHP version is: 8.2.7
My Database type and version is: mariadb Ver 15.1

My problem is:

Hello!

I’m trying to install Mautic on a home server.
I downloaded the latest version of Mautic.
I created the directory on the server.
I unziped Mautic in that directory.
I created the site in Apache with the following configuration and activate it:

<IfModule mod_ssl.c>
<VirtualHost *:443>
ServerAdmin  xxxxx@xxxx.com
ServerNamexxxxxxxxx.com
DocumentRoot /data/www/xxxxxxx.com
ErrorLog /var/log/apache2/xxxxxxx/error.log
CustomLog /var/log/apache2/xxxxxxx/access.log combined
LogLevel info
SSLCertificateFile /etc/letsencrypt/live/xxxxx/fullchain.pem
SSLCertificateKeyFile /etc/letsencrypt/live/xxxxx/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
</VirtualHost>
</IfModule>

but when I enter URL to install it I receive the error:

"Forbidden
You don't have permission to access this resource."

In the log I see the error:
AH01630: client denied by server configuration: /datos/www/xxxxxxx/

I have tried many VirtualHost configurations and searched a lot on Google but I can’t find the solution…
I think it is Mautic’s .htaccess, but I fix it…

Does anyone know the cause of the error?

Thank you so much!!!

2

Can you post your .htaccess?
I had a similar issue and had to redo all permissions to fix this.

In general: for production you shouldn’t use 5.0.3 yet.