Your problem
My problem is: I installed Mautic in a subdomain. I’ve tried both Softaculous and uploading it and installing it manually. I still get a 403 error when I go to the log in page.
I talked to my web host. They said it has something to do with the .htaccess. That it is causing the problem. I’ve tried every solution I’ve found on this board, and none of them work.
I’m not sure what else to do. Is there an .htaccess file that works? I read on Github the .htaccess is a problem and it needs to be rewritten.
Thank you for your help. I used Mautic before. I don’t remember why I stopped using it. I never had this trouble with the older versions.
My webhost was able to provide a solution, so I am posting this in the hopes it helps someone else. I changed the domain I used to mydomain.com in the response for privacy. I had two installs. I will be using the one I installed in a subdomain. This fixed the issue for both.
The “app/bundles/CoreBundle/Resources/views/Offline” directory does not exist (“/usr/local/bin/app/bundles/CoreBundle/Resources/views/Offline”).
and in logs
2024-04-25 16:42:59.137500 [NOTICE] [1997292] [T0] [66.45.228.251:29036:HTTP2-15#APVH_www.mydomain.com:443] [STDERR] Symfony\Component\ErrorHandler\Error\FatalError: Error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 1642496 bytes) - in file /home/xxxxxxxxx/domains/mydomain.com/public_html/vendor/symfony/dependency-injection/ContainerBuilder.php - at line 1607\n
It was
# Deny access via HTTP requests to all PHP files.
Require all denied
I also raised php limit for memory.
Here is the .htaccess file I am using.
# Use the front controller as index file. It serves as a fallback solution when
# every other rewrite/redirect fails (e.g. in an aliased environment without
# mod_rewrite). Additionally, this reduces the matching process for the
# start page (path "/") because otherwise Apache will apply the rewriting rules
# to each configured DirectoryIndex file (e.g. index.php, index.html, index.pl).
#DirectoryIndex index.php
<IfModule mod_rewrite.c>
RewriteEngine On
# Set Authorization header for OAuth2 for when php is running under fcgi
RewriteCond %{HTTP:Authorization} .+
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
# Determine the RewriteBase automatically and set it as environment variable.
# If you are using Apache aliases to do mass virtual hosting or installed the
# project in a subdirectory, the base path will be prepended to allow proper
# resolution of the app.php file and to redirect to the correct URI. It will
# work in environments without path prefix as well, providing a safe, one-size
# fits all solution. But as you do not need it in this case, you can comment
# the following 2 lines to eliminate the overhead.
RewriteCond %{REQUEST_URI}::$1 ^(/.+)/(.*)::\2$
RewriteRule ^(.*) - [E=BASE:%1]
# Redirect to URI without front controller to prevent duplicate content
# (with and without `/app.php`). Only do this redirect on the initial
# rewrite by Apache and not on subsequent cycles. Otherwise we would get an
# endless redirect loop (request -> rewrite to front controller ->
# redirect -> request -> ...).
# So in case you get a "too many redirects" error or you always get redirected
# to the start page because your Apache does not expose the REDIRECT_STATUS
# environment variable, you have 2 choices:
# - disable this feature by commenting the following 2 lines or
# - use Apache >= 2.3.9 and replace all L flags by END flags and remove the
# following RewriteCond (best solution)
RewriteCond %{ENV:REDIRECT_STATUS} ^$
RewriteRule ^index\.php(/(.*)|$) %{ENV:BASE}/$2 [R=301,L]
# If the requested filename exists, simply serve it.
# We only want to let Apache serve files and not directories.
RewriteCond %{REQUEST_FILENAME} -f
RewriteRule .? - [L]
# Rewrite all other queries to the front controller.
RewriteRule .? %{ENV:BASE}/index.php [L]
</IfModule>
<IfModule !mod_rewrite.c>
<IfModule mod_alias.c>
# When mod_rewrite is not available, we instruct a temporary redirect of
# the start page to the front controller explicitly so that the website
# and the generated links can still be used.
RedirectMatch 302 ^(?!/(index\.php|app|addons|plugins|media|upgrade))(/(.*))$ /index.php$2
# RedirectTemp cannot be used instead
</IfModule>
</IfModule>
<IfModule mod_php5.c>
# @link https://github.com/mautic/mautic/issues/1504
php_value always_populate_raw_post_data -1
</IfModule>
<IfModule mod_deflate.c>
<IfModule mod_filter.c>
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
AddOutputFilterByType DEFLATE application/x-font
AddOutputFilterByType DEFLATE application/x-font-opentype
AddOutputFilterByType DEFLATE application/x-font-otf
AddOutputFilterByType DEFLATE application/x-font-truetype
AddOutputFilterByType DEFLATE application/x-font-ttf
AddOutputFilterByType DEFLATE application/x-javascript
AddOutputFilterByType DEFLATE font/opentype
AddOutputFilterByType DEFLATE font/otf
AddOutputFilterByType DEFLATE font/ttf
AddOutputFilterByType DEFLATE image/svg+xml
AddOutputFilterByType DEFLATE image/x-icon
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE text/javascript
# Do not enable compression for file types that could contain secrets
#AddOutputFilterByType DEFLATE text/html
#AddOutputFilterByType DEFLATE text/plain
#AddOutputFilterByType DEFLATE text/xml
#AddOutputFilterByType DEFLATE application/xhtml+xml
#AddOutputFilterByType DEFLATE application/xml
#AddOutputFilterByType DEFLATE application/json
<IfModule mod_setenvif.c>
<IfModule mod_header.c>
# Remove browser bugs (only needed for really old browsers)
BrowserMatch ^Mozilla/4 gzip-only-text/html
BrowserMatch ^Mozilla/4\.0[678] no-gzip
BrowserMatch \bMSIE !no-gzip !gzip-only-text/html
Header append Vary User-Agent
</IfModule>
</IfModule>
</IfModule>
</IfModule>
# Apache 2.4+
# Except those allowed below.
<If "%{REQUEST_URI} =~ m#^/(index|upgrade/upgrade)\.php#">
Require all granted
</If>
</IfModule>
# Fallback for Apache < 2.4
<IfModule !authz_core_module>
# Deny access via HTTP requests to all PHP files.
<FilesMatch "\.php$">
Order deny,allow
Deny from all
</FilesMatch>
# Deny access via HTTP requests to composer files
<FilesMatch "^(composer\.json|composer\.lock)$">
Order deny,allow
Deny from all
</FilesMatch>
# Except those allowed below.
<If "%{REQUEST_URI} =~ m#^/(index|upgrade/upgrade)\.php#">
Order allow,deny
Allow from all
</If>
</IfModule>
