I need to contact "the administrator" - I can't join the slack community... Any help welcome

I found here Mautic Community On Slack that I can join the devel team there in Slack.

But when I set my email in the box here:

I get this:

It says I must contact the administrator. And telling {} (which is not very verbose).

And if I follow the link above… (the one that says use this if you have problems with the form), it says this:

So… Administrator!! I call you!

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cc: @rcheesley

Please ensure that you are accessing Slack with the same email address as you put in the invitation form. The error you are seeing (there’s been a glitch) is with Slack rather than with Mautic so I can’t help with that part! Maybe also try not using SSO if you were using that, and instead create a user/pw for Slack?

Hi guys,

i also want to join the Slack community, but i am stuck with being only allowed to register with Google, Apple or email account of domains “@mautic.org”, “@community.mautic.org” or “@acquia.com”. Is there a reason to not allow arbitrary email addresses and how to get one of those last three domains?

Thanks, Alex

Hi Alex, thanks for letting me know! Sometimes our invite link gets maxed out and we have to reset it, but we never get an alert to that effect!

Can you try using Slack now - hopefully it should let you in!

When clicking your Slack link and typing in a random “alexander.nitsche@community.mautic.org”, i get


Next, confirm your email address

We’ve sent an email to alexander.nitsche@community.mautic.org.
Click the button inside to confirm your address.


but i am not owning this email address. Can i get this email address or - better - use my (redacted) email address?

Please use your own email address, not a community.mautic.org email address. Don’t just refresh the page you had open, click the link I provided above.

Should look like this:

Opening the link in another browser helped. Maybe a cookie was interfering … Thank you!

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