Import CSV / Won't Read State

Product Support
1

Installation: Bitnami

Mautic 2.3.0-0

AWS-System Linux ip-172-31-49-127 3.13.0-103-generic #150-Ubuntu SMP Thu Nov 24 10:34:17 UTC 2016 x86_64

Build Date Nov 14 2016 12:51:51

PHP Version 5.6.28

Folder/File Path Is writable

/opt/bitnami/apps/mautic/htdocs/app/config/local.php Writable

/opt/bitnami/apps/mautic/htdocs/app/cache Writable

/opt/bitnami/apps/mautic/htdocs/app/logs Writable

/opt/bitnami/apps/mautic/assets Writable

/opt/bitnami/apps/mautic/htdocs/media/images Writable

/opt/bitnami/apps/mautic/htdocs/translations Writable



Error log

[2016-12-11 09:40:20] mautic.ERROR: Deprecation: SymfonyComponentDependencyInjectionDefinition::setFactoryService(doctrine) is deprecated since version 2.6 and will be removed in 3.0. Use Definition::setFactory() instead. - in file /opt/bitnami/apps/mautic/htdocs/vendor/symfony/dependency-injection/Definition.php - at line 204 [] []

Issue:

Upon loading imported CSV File my state column
(#2) State: This value is not valid.
All the lines read this.

Success!
0 created, 0 merged, 15 ignored

xr,,,@,,,,aol.com Xiomara O Ramirez Xiomara Ramirez Re/Max Territory-Colleen Newma 2833 S 4th Ave Ste E Yuma AZ 85364-8623 Yuma 928-344-4848

Sample line did not import
Upon removal of state all leads imported.

Why?

Default setting in install is: State - state - Core - Segment - Region




2

Installation: Bitnami
Mautic 2.3.0-0
AWS-System Linux ip-172-31-49-127 3.13.0-103-generic #150-Ubuntu SMP Thu Nov 24 10:34:17 UTC 2016 x86_64
Build Date Nov 14 2016 12:51:51
PHP Version 5.6.28
Folder/File Path Is writable
/opt/bitnami/apps/mautic/htdocs/app/config/local.php Writable
/opt/bitnami/apps/mautic/htdocs/app/cache Writable
/opt/bitnami/apps/mautic/htdocs/app/logs Writable
/opt/bitnami/apps/mautic/assets Writable
/opt/bitnami/apps/mautic/htdocs/media/images Writable
/opt/bitnami/apps/mautic/htdocs/translations Writable

Error log
[2016-12-11 09:40:20] mautic.ERROR: Deprecation: SymfonyComponentDependencyInjectionDefinition::setFactoryService(doctrine) is deprecated since version 2.6 and will be removed in 3.0. Use Definition::setFactory() instead. - in file /opt/bitnami/apps/mautic/htdocs/vendor/symfony/dependency-injection/Definition.php - at line 204 [] []

Issue:

Upon loading imported CSV File my state column
(#2) State: This value is not valid.
All the lines read this.

Success!
0 created, 0 merged, 15 ignored

xr,@,aol.com Xiomara O Ramirez Xiomara Ramirez Re/Max Territory-Colleen Newma 2833 S 4th Ave Ste E Yuma AZ 85364-8623 Yuma 928-344-4848

Sample line did not import

Upon removal of state all leads imported.

Why?

Default setting in install is: State - state - Core - Segment - Region

3

ProblemSolved-Can not use abbreviationSTATE-like AZ
The Fields are to be spelled out=Arizona

1 Like
4

I too was struggling with 2 letter state abbreviations in both importing and with filter to add to segments. Hope this helps - the trick is to add the abbreviations as options. Go to the setting in the upper right. Click custom fields. I added one with label “state” (or you could do stateabrev if that helps you, the default is State with a capital S) and in the default value paste this:

AL , AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND ,OH ,OK ,OR ,PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI , WY

You can also add in the actual state names as well if you are using both abbreviations and full state names, but I only use the 2 letter so this is all I put.

Next: when you FILTER your contacts into segments, go to segments, +New, and after naming it, select the filters tab. Here you can scroll down to select your filters by selecting from Contact info or from Company info. At the very bottom of the Contact options you will find your custom “state” field and then you can not only have your cake, you can sort by it too…

Enjoy!

2 Likes