Installed Mautic Via Softaculous App Installer [Campaign Not Working]

General Discussion
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1

Hello I am not a coder, I installed Mautic via Softaculous App Installer. Everything works fine except the Campaigns.
I am not sure of what are the issues, I will try to elaborate as much possible.

The installation was smooth and the setup was easy an straightforward. I did notice there was no corn setup so I created those manually,
Here is s screenshot,

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Next, I activated the email connection, and then,
First I created a campaign and set up a sample workflow. Next,
I did add a contact but no luck there was no progress. I am not sure what else to be done to resolve the issue.

I checked the log, it shows the following error repeatedly

[2022-10-10 13:03:13] mautic.WARNING: PHP Warning - mysqli_stmt::bind_result(): Server returned unknown type 245. Probably your client library is incompatible with the server version you use! - in file /home/bizpromi/public_html/activecampaign/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php - at line 216

Please any help would be highly appreciated.

2

What the php version?

3

The current PHP Version is 7.4

4

Hi, can anyone please help me so that the Cron and timely functions can work?

5

Check this:

7

Thank you Joeykeller, I have checked the dir command is blocked in the server and Yes, the Cron Jobs are set up as per your guidance, but still, it is not working.

8

What version is Mautic or Softaculous app? It look like something is out of version or an old php library in your cPanel.

9

Thank you Techbill for your reply, Mautic Version is 4.4.3.

10

My money is also on @techbill ‘s idea. The php you are calling might not be the recent one. Need to figure out how to call the right php version

11

Thank you @techbill you are awesome. Based on your suggestion I contacted Server Support to enquire about the PHP version on the cron job and voila! It is working now.

Get and thank you guys, @techbill & @joeyk the issue is resolved and now I can focus on lead generation at peace.