Installed Mautic Via Softaculous App Installer [Campaign Not Working]

[bizpromit]

Hello I am not a coder, I installed Mautic via Softaculous App Installer. Everything works fine except the Campaigns.
I am not sure of what are the issues, I will try to elaborate as much possible.

The installation was smooth and the setup was easy an straightforward. I did notice there was no corn setup so I created those manually,
Here is s screenshot,

Next, I activated the email connection, and then,
First I created a campaign and set up a sample workflow. Next,
I did add a contact but no luck there was no progress. I am not sure what else to be done to resolve the issue.

I checked the log, it shows the following error repeatedly

[2022-10-10 13:03:13] mautic.WARNING: PHP Warning - mysqli_stmt::bind_result(): Server returned unknown type 245. Probably your client library is incompatible with the server version you use! - in file /home/bizpromi/public_html/activecampaign/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/Mysqli/MysqliStatement.php - at line 216 

Please any help would be highly appreciated.

[techbill]

What the php version?

[bizpromit]

The current PHP Version is 7.4

[bizpromit]

Hi, can anyone please help me so that the Cron and timely functions can work?

[joeyk]

Check this:

This new app figures out your cronjobs – Joey Keller

[bizpromit]

Thank you Joeykeller, I have checked the dir command is blocked in the server and Yes, the Cron Jobs are set up as per your guidance, but still, it is not working.

[techbill]

What version is Mautic or Softaculous app? It look like something is out of version or an old php library in your cPanel.

[bizpromit]

Thank you Techbill for your reply, Mautic Version is 4.4.3.

[joeyk]

My money is also on @techbill ‘s idea. The php you are calling might not be the recent one. Need to figure out how to call the right php version

[bizpromit]

Thank you @techbill you are awesome. Based on your suggestion I contacted Server Support to enquire about the PHP version on the cron job and voila! It is working now.

Get and thank you guys, @techbill & @joeyk the issue is resolved and now I can focus on lead generation at peace.