Dear @rcheesley,
Really I’d like to be wrong. I think that having a free and open source crm is really a great thing…
However my message above express all my frustration trying to make anything works until now…
I encountered really a lot of, from the installation since today. And if you scroll at the majority of the support questions opened by users you will find that a lot of them remains unsolved. And probably because there is not any solution.
So my questions is not provocatory, but I’m curious if really anybody is using Mautic for his company today.
And really I would like not to pay for a CRM like hubspot or others similar company offering this kind of products, but if I can’t make things works I will be forced to do it.
If you search online about this topic you will see that I’m not the only one who has such thoughts…
However I’m not here to argue and I will explain you all the issues I faced with until know
Installation…was difficult install mautic because the installation stucked and I had to restart it several times (solved this)
Maxmind database. Yes I know that things changed with Maxmind and I know that is not possible to have it automatically.
I downloaded the database and put it it the correct folder, but the geolocalization is not precise, so I created an account with Maxmind geo precision and tried the paid service.
I didn’t have luck with this too and all I wanted at the end was to al least have no geolocation data (better have no data that uncorrect ones). But I was not able to delete geolocation cache. I tried really everything (deleting cache, etc.) but I still get geolocation datas.
I gave up on this point, I think I can work without geolocation
CronJobs. I tried setting up cron jobs but I always get this error
PHP Parse error: syntax error, unexpected ‘$value’ (T_VARIABLE) in /data/vhosts/abracadabra.photography/crm.abracadabra.photography/vendor/aws/aws-sdk-php/src/functions.php on line 36
I saw that there are multiple forum posts with this error, but all of them without answer, so why opening a new one?
AMP pages. I expect to track activity and use forms in AMP pages. But I don’t know if the tracking code is suitable for AMP pages.
Also about this topic there are other support questions in the forum, without any answer
Sync with Zapier. Since Mautic is not compatible with AMP I wanted to use a workaround. Use forms in my website and sync them with Zapier.
So I installed NinjaForms and connected to Zapier (worked flaweslly), than try to connect Mautic to Zapier (404 error)
It seems that also for this point there are no solution unltil today
This are some of the issues I faced in this 2 months in Mautic world. Sincerly I really expecting a big change from 3.0, because If nothing changes is really not suited for my business.
And I will be forced to switch to a paid service.