Hey Omer - I’m getting the same exact issue. Same Mautic version too. I don’t know what is causing it and if anyone has any insight, that would be so appreciated! I’ve had to disable mautic because of every one of my users getting duplicate emails.
Some additional details regarding the duplicate emails being sent
- Users are being sent duplicate emails, often in the same day from the same campaign
- In the Mautic contact section for a user, Mautic shows that there is just one email being sent to the user; i.e. the duplicate email isn’t shown in the Contact History page
- The unsubscribe links do not match in the duplicate emails - I find this really weird; in the first email, the unsubscribe link is correct and when clicked on, takes you to the unsubscribe confirmation page; in the duplicate email, the unsubscribe link is incorrect, and when you click on it, it takes you to a “Record not found.” page
Would really appreciate if anyone had any insight into what could be causing this? As with Omer, it was working perfectly fine before but seems like this has just happened recently.