Mautic cannot fetch the replied email

Product Support
1

My Mautic version is: 4.1.0
My PHP version is:7.4
My Database type and version is: Mariadb 10.5
How should email be handled?–>Immediately
Default Frequency Rule–>Do not send me more than–>20 per day.

Cron Job

          • /bin/bash /usr/local/bin/mauticcrons.sh

Script below
GNU nano 2.9.3 /usr/local/bin/mauticcrons.sh

    php $MAUTICCONSOLE mautic:segment:update --batch-limit=900
    php $MAUTICCONSOLE mautic:campaigns:trigger --campaign-limit=2
    php $MAUTICCONSOLE mautic:import --limit=500
    php $MAUTICCONSOLE mautic:webhooks:process
    php $MAUTICCONSOLE mautic:reports:scheduler
    php $MAUTICCONSOLE mautic:email:fetch
    php $MAUTICCONSOLE mautic:maintenance:cleanup –days-old=365

else
php $MAUTICCONSOLE mautic:broadcasts:send --limit=3
php $MAUTICCONSOLE mautic:emails:send --message-limit=200
php $MAUTICCONSOLE mautic:email:fetch
fi

Your problem
My problem is: My email has got replied but Mautic did not find it. It should show “Email replied” on a new row.

N(BL~J6F$21D{XUP_~JOGA
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These errors are showing in the log: No Error on the mautic.