No cache folder

Product Support
1

Your software
mautic 3.1.0
php 7.3.22

Your problem
there is no cache folder in /app/
I’ve seen posts all over, saying clear the cache folder. Actually there is / was none.

These errors are showing in the log:

Steps I have tried to fix the problem:
I’ve created the folder manually and set owner and permissions:

drwxr-xr-x 2 apache apache 4096 Sep 20 15:45 cache

the folder stays empty. Guess there is some issue goin on?

2

Hi there

Since 3.0 the cache folder is in var/cache in your Mautic directory, the documentation has been updated to reflect this but I found a few places where it has been missed so I’ve just submitted a pull request to update it.

1 Like
3

I see. I was lookin into /var/cache but could not find any mautic related files there. Thanks for pointing out, there is a /mauticfolder/var/cache/