My Mautic version is: 4.0.0
My PHP version is: 7.4.23
My Database type and version is: 10.3.31-MariaDB-0ubuntu0.20.04.1
I have set up a campaign based on form triggers for email verification. Everything running fine till the contact receives a confirmation email. But when the contact clicks on the verification link, I am unable to access that particular contact in my “mautic contacts” area. For email and page building, I am using an old builder (Not using GrapesJS). Because I am not finding a token system in GrapesJS.
Step 1: I have created a form and embedded it with a landing page (Working fine)
Step 2: When contact fill-up the form, it’s reflected in “mautic contact” (Working fine)
Step 3: Campaign automatically send an email with the verification link button (Working fine)
Step 4: Contact open the email, it’s reflected in “mautic contact” (Working fine)
Step 5: The moment the contact clicks the “Verification link button”, all reflection in “mautic contact” stops. And then I am not able to access that particular contact. (NOT WORKING)
Please help me. I am new to mautic and non-technical person.
The error are showing in below link: