Mautic Community Forums

Problem send a custom email to a single contact


I want to send a email to a single contact.

For this I go to the contact-details, click on the “send email”-action and choose an existing email template. But the email is not loaded to the editor.

I just see the loading-spinner but no content in the email editor.

When I look at the network-response it seems that the content of the email template is fetched correctly.

We use mautic 4.0.1 with legacy email editor.

Hope someone can help me with this problem!

Best regards,


In case anyone else is also concerned…