I’m having trouble with setting “reply-to” field in email messages from form.
I have a form in Components > Forms.
The user completes the form and give us his e-mail address.
I created a “Campaign Form” and not a “Standalone Form”.
In the “Actions” tab of this form, I choose the “Send form results” option
I set the “Reply to contact” field to “Yes”.
In “To” field, I enter the email address of our salesperson.
Send to owner=No
Send to contact=No
A message is created and sent from Mautic to the assigned merchant.
However, as he receives an email, the “reply-to” field is not set to the user’s email, but to the administrator/system email
Description of the tooltip field
Set the contact’s email as the “Reply To” address so that if replying to the results email, the contact address will be the default recipient.
Why is it not working?
How to change it so that the merchant can reply to the email of the user who filled in the form?
Where am I making a mistake?