Reports need long time to load

Product Support
1

Your software
My Mautic version is: 4.4.1
My PHP version is: 7.4.3
My Database type and version is: mysql 8.0.32

Your problem
We have a large Mautic instance with a high volume of emails sent every month. We’ve created a report for emails (including columns like sent count, click ration, bounce ratio, published up, …).
Opening the report takes around 10 minutes which of course is very inconvenient.

Is anyone encountering similar problems and what are your ideas to improve this?

These errors are showing in the log: -

Steps I have tried to fix the problem: -

1 Like
2

Yes :frowning: the reporting is super slow inside Mautic, especially when you start to get to medium/big data.

Check out a previous post of mine where we implement a different reporting software inside Mautic: Surge Mautic Dashboard into something Amazing!

3

This should be the fix:

Joey

1 Like
4

Huge fix, thank you for pointing this out! (Mautic v4.4.12)

5

I understand how frustrating slow report loading times can be. We’ve faced similar issues, and one thing that helped us was optimizing our database and archiving old data. You might also consider upgrading your PHP version if possible. Hope this helps a bit!

6

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