Salesforce plugin add Leads in Salesforce but not the Contacts

Your software
My Mautic version is: 3.3.2
My PHP version is: 7.4
My Database type and version is: Mariadb 15.1

Your problem
My problem is:

I installed Salesforce plugin for integration with Salesforce, I have configured all the settings correctly, so i mapped required fields for either Leads and Contacts, enabled option “Push contacts and/or companies to this integration” and “Triggered action push contacts to integration”.

I disabled “Pull contacts and/or companies from integration” becouse i want integration of Mautic to Salesforce and not the opposite.

My problem is that when i submit a form, or trigger a campaign with Salesforce integration, only Leads are created on Salesforce ( I used a Salesforce Sandbox), but i need to create Salesforce Contacts.

So plugin seems to work for leads, but no Contacts are created in Salesforce.

In Contacts Mapping i configured required fields Email and Last Name with the correct pick direction.

Can anyone help me?

1 Like

Can anyone help me?

Is there the possibility to create Contacts (NOT leads) on Salesforce through the plugin integration?