Scheduled emails not sent

Hmm, I get the frustration. You can install multitail to watch your logs in real time, this way, you would know if something is actually sending, here is an example:

If you look carefully, you’ll see the cron job is running

Edit: I had to replace the gif, don’t wanna leak sensitive data :wink: but it is something like that

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Which one is crone job, I can’t find it. I like this, I will try to install it. When you get the chance can you please answer the post above, you skip it.

What’s the large amount of emails? 1000? What if I want to send 500 emails? All of them would be sent at once and I would be probably banned by AWS since it would exceed 1 email/sec.

Well, it depends, AWS would send this really quickly, maybe within 2secs as you are sending via API. I don’t know if you would be banned as I have no experience with AWS, I run my own mail server, but @joeyk is the right person for that.

For me, anything above 1000 is sent via a queue, in short, I am using queue by default. If you are using the send immediate delivery, you must not have any connection overlap, and you must not close the page, which is crazy.

Hey @devsrealm, thanks for the reply. I’m actually not sending via API but with SMTP. I entered SMTP credentials and that’s it.

Update: it looks like all of the emails were sent last night. Since I created multiple segment emails and deleted the old ones after I sent them already, they came in my inbox in random times during the night, in the span of, maybe 12h, not sure. I’m not sure if the open tracking is working, since I opened some emails, some not, it kinda difficult to check 15 inboxes. At least I know it’s working. As @EJL said, emails are marked as sent even tough they are not, but only in spool. That’s fine by me.

I have to figure out today how to send 2 emails/ sec. Will let you know how it went later.

@devsrealm I would love to create my own emails server sometimes in the future but I need to learn linux commands and troubleshooting. I think I need at least a few months of learning first.

Can someone explain to me how to open spool and some other log files and read them? Or for example if I sent 1000 emails for scheduling and I change my mind, how to open spool and delete all of the emails scheduled for sending.

I only know how to open them with nano, and some basic navigation with cd and ls command.

Thanks guys, it means a lot. I would have given up if it weren’t for you.

Good morning from Texas. Glad to see your tests were successful. In my opinion you should consider deleting whatever ssh client you are using and download MobaXTerm.

It offers multi tabs, and windows directory style navigation which eliminates half the commands you need to know for simple administration of a Linux server.

Good morning, I don’t use ssh client at all, when I create my server on google cloud I can access command line via browers. I tried WinSCP recently on some other servers, but now I can’t connect ever since I created this one from marketplace(need to learn about ports first :slight_smile:)

Now I have all the gmail accounts opened on separate browser and will track incoming emails faster.

As soon as I set up mautic I will create another server and just play around, learn and try to set up mautic manually.

Thanks

Hey quick question. When I send emails from mautic in the “send from” I put name@mydomain.com even though this mail doesn’t exist. I plan to put “reply to” to my gmail address. I that a good practice or bad one. Or should I just create a gsuite that’s matches “email from” address?

Finally figured it out. I use @EJL’s cron job configuration with 3-59/15 * * * * mautic:emails:send and message limit for queue processing: 5 and 10 and its finally working. But I am thinking of setting this cronjob instead of 3-59/15 * * * * to use *1(every minute) and set queue message limit to 1-5. Would that be better in terms of email deliverability?

Thank you guys

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@ tarik123
I installed Mautic a couple of days ago so it should be number 4.

I checked the settings and my first email send was successful to subscribers but since I set up the queue version, Mautic says the emails are sent but they aren’t.

In the cron jobs I have these set up:
/usr/local/php/home/csikungg/email/bin/console mautic:broadcasts:send every 15 minutes
/usr/local/php/home/csikungg/email/bin/console mautic:emails:send > /dev/null every 2 minutes
/usr/local/bin/php /home/csikungg/email/bin/console mautic:campaigns:trigger every 15 minutes

I sent the first queued email yesterday, today I created a new email send more than one hours ago - both have the same results…

I am a complete newbie, I followed a youtube video to set these up. I’m at chemicloud where it says my php version is: 5.2.1

Why aren’t my emails sent and how can I mend it? - Below I share the error log
your help is much appreciated!
Erzsébet

The current error log:
[2023-12-23 00:00:04] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:campaigns:update --batch-limit=100” is not defined. Did you mean one of these? mautic:campaigns:execute mautic:campaigns:messagequeue mautic:campaigns:messages mautic:campaigns:rebuild mautic:campaigns:summarize mautic:campaigns:trigger mautic:campaigns:update mautic:campaigns:validate (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:2709477}
[2023-12-23 00:00:05] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:segments:update --batch-limit=900” is not defined. Did you mean one of these? mautic:segments:check-builders mautic:segments:rebuild mautic:segments:update (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:2709595}
[2023-12-23 00:00:05] mautic.NOTICE: Symfony\Component\Console\Exception\NamespaceNotFoundException: There are no commands defined in the “mautic:leadlists” namespace. Did you mean one of these? mautic mautic:assets mautic:broadcasts mautic:cache mautic:campaigns mautic:citrix mautic:contacts mautic:custom-field mautic:donotsell mautic:email mautic:emails mautic:install mautic:integration mautic:integration:pipedrive mautic:integrations mautic:iplookup mautic:maintenance mautic:marketplace mautic:max-mind mautic:messages mautic:plugins mautic:queue mautic:reports mautic:segments mautic:social mautic:theme mautic:transifex mautic:unusedip mautic:update mautic:webhooks (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 604 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:2709582}
[2023-12-23 00:00:06] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:email:process” is not defined. Did you mean one of these? mautic:email:fetch mautic:emails:fetch mautic:emails:send mautic:queue:process mautic:webhooks:process swiftmailer:email:send (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:2709607}
[2023-12-23 00:15:03] mautic.NOTICE: Symfony\Component\Console\Exception\NamespaceNotFoundException: There are no commands defined in the “mautic:leadlists” namespace. Did you mean one of these? mautic mautic:assets mautic:broadcasts mautic:cache mautic:campaigns mautic:citrix mautic:contacts mautic:custom-field mautic:donotsell mautic:email mautic:emails mautic:install mautic:integration mautic:integration:pipedrive mautic:integrations mautic:iplookup mautic:maintenance mautic:marketplace mautic:max-mind mautic:messages mautic:plugins mautic:queue mautic:reports mautic:segments mautic:social mautic:theme mautic:transifex mautic:unusedip mautic:update mautic:webhooks (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 604 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:3944761}
[2023-12-23 00:15:03] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:segments:update --batch-limit=900” is not defined. Did you mean one of these? mautic:segments:check-builders mautic:segments:rebuild mautic:segments:update (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:3944765}
[2023-12-23 00:16:02] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:campaigns:update --batch-limit=100” is not defined. Did you mean one of these? mautic:campaigns:execute mautic:campaigns:messagequeue mautic:campaigns:messages mautic:campaigns:rebuild mautic:campaigns:summarize mautic:campaigns:trigger mautic:campaigns:update mautic:campaigns:validate (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:4018384}
[2023-12-23 00:19:02] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:email:process” is not defined. Did you mean one of these? mautic:email:fetch mautic:emails:fetch mautic:emails:send mautic:queue:process mautic:webhooks:process swiftmailer:email:send (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:58878}
[2023-12-23 00:30:03] mautic.NOTICE: Symfony\Component\Console\Exception\NamespaceNotFoundException: There are no commands defined in the “mautic:leadlists” namespace. Did you mean one of these? mautic mautic:assets mautic:broadcasts mautic:cache mautic:campaigns mautic:citrix mautic:contacts mautic:custom-field mautic:donotsell mautic:email mautic:emails mautic:install mautic:integration mautic:integration:pipedrive mautic:integrations mautic:iplookup mautic:maintenance mautic:marketplace mautic:max-mind mautic:messages mautic:plugins mautic:queue mautic:reports mautic:segments mautic:social mautic:theme mautic:transifex mautic:unusedip mautic:update mautic:webhooks (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 604 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:488809}
[2023-12-23 00:30:03] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:segments:update --batch-limit=900” is not defined. Did you mean one of these? mautic:segments:check-builders mautic:segments:rebuild mautic:segments:update (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:488810}
[2023-12-23 00:32:02] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:campaigns:update --batch-limit=100” is not defined. Did you mean one of these? mautic:campaigns:execute mautic:campaigns:messagequeue mautic:campaigns:messages mautic:campaigns:rebuild mautic:campaigns:summarize mautic:campaigns:trigger mautic:campaigns:update mautic:campaigns:validate (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:497631}
[2023-12-23 00:38:02] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:email:process” is not defined. Did you mean one of these? mautic:email:fetch mautic:emails:fetch mautic:emails:send mautic:queue:process mautic:webhooks:process swiftmailer:email:send (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:523798}
[2023-12-23 00:45:03] mautic.NOTICE: Symfony\Component\Console\Exception\NamespaceNotFoundException: There are no commands defined in the “mautic:leadlists” namespace. Did you mean one of these? mautic mautic:assets mautic:broadcasts mautic:cache mautic:campaigns mautic:citrix mautic:contacts mautic:custom-field mautic:donotsell mautic:email mautic:emails mautic:install mautic:integration mautic:integration:pipedrive mautic:integrations mautic:iplookup mautic:maintenance mautic:marketplace mautic:max-mind mautic:messages mautic:plugins mautic:queue mautic:reports mautic:segments mautic:social mautic:theme mautic:transifex mautic:unusedip mautic:update mautic:webhooks (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 604 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:554993}
[2023-12-23 00:45:03] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:segments:update --batch-limit=900” is not defined. Did you mean one of these? mautic:segments:check-builders mautic:segments:rebuild mautic:segments:update (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:554981}
[2023-12-23 00:48:02] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:campaigns:update --batch-limit=100” is not defined. Did you mean one of these? mautic:campaigns:execute mautic:campaigns:messagequeue mautic:campaigns:messages mautic:campaigns:rebuild mautic:campaigns:summarize mautic:campaigns:trigger mautic:campaigns:update mautic:campaigns:validate (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:567819}
[2023-12-23 00:57:02] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:email:process” is not defined. Did you mean one of these? mautic:email:fetch mautic:emails:fetch mautic:emails:send mautic:queue:process mautic:webhooks:process swiftmailer:email:send (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:1290476}
[2023-12-23 01:00:04] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:segments:update --batch-limit=900” is not defined. Did you mean one of these? mautic:segments:check-builders mautic:segments:rebuild mautic:segments:update (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:1541955}
[2023-12-23 01:00:05] mautic.NOTICE: Symfony\Component\Console\Exception\CommandNotFoundException: Command “mautic:email:process” is not defined. Did you mean one of these? mautic:email:fetch mautic:emails:fetch mautic:emails:send mautic:queue:process mautic:webhooks:process swiftmailer:email:send (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 676 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:1541896}
[2023-12-23 01:00:05] mautic.NOTICE: Symfony\Component\Console\Exception\NamespaceNotFoundException: There are no commands defined in the “mautic:leadlists” namespace. Did you mean one of these? mautic mautic:assets mautic:broadcasts mautic:cache mautic:campaigns mautic:citrix mautic:contacts mautic:custom-field mautic:donotsell mautic:email mautic:emails mautic:install mautic:integration mautic:integration:pipedrive mautic:integrations mautic:iplookup mautic:maintenance mautic:marketplace mautic:max-mind mautic:messages mautic:plugins mautic:queue mautic:reports mautic:segments mautic:social mautic:theme mautic:transifex mautic:unusedip mautic:update mautic:webhooks (uncaught exception) at /home/csikungg/email/vendor/symfony/console/Application.php line 604 while running console command UNKNOWN {“hostname”:“rs10-nyc.serverhostgroup.com”,“pid”:1541939}