Script in progress - always

Product Support
1

When I try to run the mautic:campaigns:trigger or the mautic:campaigns:update scripts I get an error:

Script in progress. Use -f or --force to force execution.

It doesn’t matter when or how I try it - the same error every time.

I’ve been able to google my way to some other guys who had the problem - but noone ever posted a solution it seems.

Help would be much appreciated - what could possibly be wrong?

2

When I try to run the mautic:campaigns:trigger or the mautic:campaigns:update scripts I get an error:
Script in progress. Use -f or --force to force execution.
It doesn’t matter when or how I try it - the same error every time.
I’ve been able to google my way to some other guys who had the problem - but noone ever posted a solution it seems.
Help would be much appreciated - what could possibly be wrong?

3

Hi,

I had this issue once running on a shared host. I found that my issue was that I set the cron jobs to run too frequently, like every 5 mins. This is was initially when there weren’t many events to process but as the amount of work grew, the processing times required got longer. I believe my hosting provider might have some throttling in place so in the end I had to configure the cron jobs to run less frequently, like every half and hour and it was OK.

Hope it helps.

Linh

4

The only way around this is by adding --force for me, then the crons run, but I have read that its not good practice to use -f or --force permanently.
I have adjusted my crons to run every 15 mins, staggered, and set a forced version twice per day just incase, as advised on here.

5

I currently experience the same with a not too small virtual server. It mainly has only mautic cronjobs. The mautic instance itself is not very big yet. However - I run also into the “script in progress” situation. Usually the script completes within 1 or 2 seconds. So 5 min should not be a problem?

6

I had this when launching cronjobs parallel. Fix them once using -f and the do just one cronjob which process them one by one. So that might be one shell skript like:

[code]#!/bin/bash

cd whatsoeverpath
php app/console mautic:segments:update 2>&1
php app/console mautic:campaigns:trigger 2>&1
php app/console mautic:campaigns:update 2>&1[/code]