Mautic Community Forums

Segment counter displaying wrong number

Hello! I’m having an odd issue. When creating a segment, I see in it’s counter that it matches 17 contacts, however, when clicking on it, I see 2 contacts in the results (which us the correct result for that segmentation). Why may the counter not work properly?



Example:

Counter: https://www.evernote.com/l/AYauurXgaVFDd6T5NQoOdk1SDgnc-1CETuA

Results: https://www.evernote.com/l/AYarKQGMYyRDwoqc2WBNjOmD_wMyMFVDGAU



Thanks!!

Ricardo

Hello! I’m having an odd issue. When creating a segment, I see in it’s counter that it matches 17 contacts, however, when clicking on it, I see 2 contacts in the results (which us the correct result for that segmentation). Why may the counter not work properly?

Example:
Counter: https://www.evernote.com/l/AYauurXgaVFDd6T5NQoOdk1SDgnc-1CETuA
Results: https://www.evernote.com/l/AYarKQGMYyRDwoqc2WBNjOmD_wMyMFVDGAU

Thanks!!
Ricardo