Send raw data with "Send a webhook" campaign action

Product Support
1

Your software
My Mautic version is: 4.4.0
My PHP version is: 7.4.29
My Database type and version is: 10.4.25-MariaDB

Your problem
My problem is:

For a certain webhook POST i need to make i need to send the data value RAW as follows, they do any escaping of special characters at their end:

Desired situation:

"text": "Hallo Marc,\n\ntest"

Which would result in:

Hallo Marc,

Test

Unfortunately, when i test my send a webhook action i receive the data as follows:

"text": "Hallo Marc,\\n\\ntest"

Is there a possibility to not escape any special characters by Mautic?

2

That sounds like a security risk to me.

3

Hi Joey,

I got this working with Zapier Custom Request webhook but now want to switch to Mautic.

The endpoint gives me the following instructions:

“text” – a plain text UTF-8 encoded message to be sent (no markdown supported, except “\n” line separator)

But the resulting webhook POST by Mautic changes it to \ \n, while i need send “\n”. The result is that \n is being echo’d out and not processed.

The text is always the same, only gets added the name of the contact.

4

Hey,
I’m not sure why Mautic is doing this. Let’s home soneone who understand webhooks better can chime in.