Setup Header List Unsubscribe

Product Support Mautic 5 Install/Upgrade Support
1

In Mautic 5.2.* Is possible setup a custom url in Header List Unsubscribe ?

2

Hi @ccamusso,

To my knowledge, you can’t change the unsubscribe token URL. However, I’ve worked with a client using a third-party plugin integrated with a CRM that supports custom URLs.

If you’re looking to modify the text of the {unsubscribe_text} token at the bottom of emails, follow these steps:

  1. Open Mautic and click on the cog icon in the top right corner.
  2. Navigate to Configuration.
  3. In the left sidebar, go to Email Settings.
  4. Locate the “Unsubscribe settings” section and edit the field “Text for the {unsubscribe_text} token” as needed.

:warning: Important: Ensure that the text includes the structure <a href="|URL|">TEXT</a>, as this dynamically generates the correct unsubscribe link. Removing it will break the functionality and may result in non-compliance with GDPR!

  1. Click Save at the top of the page. Done!

Always keep the text clear, concise, and easy to understand. :slight_smile:

Hope this helps!

BEst regards,
Ricardo

3

It’s a strange limitation.

I have a custom unsubscribe URL in the footer of the email.

If I can’t use the same URL in the email ‘header list unsubscribe’, then I’ll have to synchronize two different unsubscribe systems.

Is it possible that no one has thought of this?