"Site is currently offline" error message in the dashboard

Product Support
1

Hi everyone,



Everytime I login to Mautic dashboard , I am greeted with the following error message:



2017-11-10_1226.png



When I reload the page, my dashboard loads normally.



In the log files, I see the following:



[2017-11-14 15:30:12] mautic.ERROR: PHP Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []

[2017-11-14 15:30:12] mautic.ERROR: SymfonyComponentDebugExceptionFatalErrorException: Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []



I have tried searching the web but couldn’t find anything useful. Can you please help?



Many thanks,



Evren

2

Hi everyone,

Everytime I login to Mautic dashboard , I am greeted with the following error message:

When I reload the page, my dashboard loads normally.

In the log files, I see the following:

[2017-11-14 15:30:12] mautic.ERROR: PHP Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []
[2017-11-14 15:30:12] mautic.ERROR: SymfonyComponentDebugExceptionFatalErrorException: Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []

I have tried searching the web but couldn’t find anything useful. Can you please help?

Many thanks,

Evren

3

Hi there evrentekin, how are you doing?

I’m sorry, english isn’t my first language, so feel free to correct me.

I have just updated my Mautic installation and got the same error.

So I have looked around and found this article that helped me:
https://mautic.org/docs/en/tips/troubleshooting.html

Especially the second step.

But I also delete app/cache archive in Mautic installation.

And updated the IP from Data Base http://[your-mautic-url]/s/config/edit

Almost forgot, I have reinstall the new version on SSH:

wget --level=0 https://www.mautic.org/download/latest
unzip latest
rm latest

Hope it can help you.

Kind regards.