Mautic Community Forums

"Site is currently offline" error message in the dashboard

Hi everyone,



Everytime I login to Mautic dashboard , I am greeted with the following error message:



2017-11-10_1226.png



When I reload the page, my dashboard loads normally.



In the log files, I see the following:



[2017-11-14 15:30:12] mautic.ERROR: PHP Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []

[2017-11-14 15:30:12] mautic.ERROR: SymfonyComponentDebugExceptionFatalErrorException: Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []



I have tried searching the web but couldn’t find anything useful. Can you please help?



Many thanks,



Evren

Hi everyone,

Everytime I login to Mautic dashboard , I am greeted with the following error message:

When I reload the page, my dashboard loads normally.

In the log files, I see the following:

[2017-11-14 15:30:12] mautic.ERROR: PHP Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []
[2017-11-14 15:30:12] mautic.ERROR: SymfonyComponentDebugExceptionFatalErrorException: Error: Call to undefined function DebrilRssAtomBundleDrivercurl_init() - in file /var/www/mautic.delegate.com/vendor/debril/rss-atom-bundle/Debril/RssAtomBundle/Driver/HttpCurlDriver.php - at line 54 [] []

I have tried searching the web but couldn’t find anything useful. Can you please help?

Many thanks,

Evren

Hi there evrentekin, how are you doing?

I’m sorry, english isn’t my first language, so feel free to correct me.

I have just updated my Mautic installation and got the same error.

So I have looked around and found this article that helped me:
https://mautic.org/docs/en/tips/troubleshooting.html

Especially the second step.

But I also delete app/cache archive in Mautic installation.

And updated the IP from Data Base http://[your-mautic-url]/s/config/edit

Almost forgot, I have reinstall the new version on SSH:

wget --level=0 https://www.mautic.org/download/latest
unzip latest
rm latest

Hope it can help you.

Kind regards.