Stop Live Campaign in Middle

Product Support
1

Your software
My Mautic version is: 2.15.3
My PHP version is: 7.1.33-1+ubuntu18.04.1+deb.sury.org+1

Your problem
My problem is: I want to stop my campaign instantly. What should I do? Modify the structure or should I un-publish it?

This happens to be my first campaign design. I created it and it triggered as expected in initially. I have now identified an issue in the structure and want to stop the campaign at this stage. So that I may create another one to take things properly from here on. Thanks

These errors are showing in the log: None

Steps I have tried to fix the problem: None so far

2

Unpublish the campaign, and if you have any emails queued in the spool, you can remove them by deleting them.

1 Like
3

Thanks for the support . Regards

1 Like
4

Hi rcheesley,

Is there any alternative way to un-publish the campaign and delete an email if I’m not able to login into mautic? Getting message “Site is Offline” Database connection error (code #0).

Thanks

5

directly from database from table campaigns

6

Restart the server and try