Your software
My Mautic version is: 4.1.2
My PHP version is: 7.4.27
My Database type and version is:
| Version | 10.3.31-MariaDB-0+deb10u1 |
|---|---|
| Doctrine driver | pdo_mysql |
| Doctrine database platform (automatically detected) | Doctrine\DBAL\Platforms\MariaDb1027Platform |
Your problem
My problem is:
I configured my Email SMTP (I’m suing Kirim’s transactional SMTP relay) and succesfully send and receive the test email.
Then i created a contact and tried to send an email from the contact’s page and i get an error.
These errors are showing in the log:
Failed to send to ds@myemaildomain.co: Expected response code 250 but got code “550”, with message "550 Message denied "
Steps I have tried to fix the problem:
Reviewed the Email settings, tried TLS 587 (connection and email tests are successful) and SSL 465 (connection and email tests are successful) both fail after i try to send from contact’s page with the same error.
I’m a 100% newbie, this is my first go at Mautic, so all the help is highly appreciated!
TIA!