Everytime, I update to new version, I ran into this issue: The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
Can please help what should I do to prevent same issue occurring.
Have you done the following:
- cleared the cache. rm -rf /var/www/mautic/var/cache
- chown -R www-data:www-data /var/www/mautic
Thank you so much for guidance. Really appreciate. Even if I cant log in I can clear my cache?
do you have ssh access to your server ? or is it a hosted server ?
Delete all of the contents inside the cache folder - Don’t delete the cache folder itself