There were more than 3 attempts to send the email

Hi,
have you used multiple spool jobs to send out the emails?
If you use the way Mautic works with multiple spools, it can happen that an email will be send out multiple times.

I have created my own way to send out emails using multiple spools, please have a look at this post from the beginning of this year. Just ignore the first sentences…

Cheers
Gerd

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