Mautic Community Forums

Time out on creating lists

Hi,



We’ve got the following error on choosing a list while sending a campaign:



PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home//mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 544, referer: http:///s/leads/lists/new



Seems to be an issue with a fcgid process



So I changed "IPCCommTimeout 31 " to “IPCCommTimeout 600” in /etc/apache2/mods-available/fcgid.conf

Then I tried to change “max_execution_time” in “php.ini”

Still no luck :-(



Everything’s ok up to 600 contacts.

And it goes wrong for more (actually we tried to send a campaign to 6000 contacts).



Any ideas?

Thanks

Hi,

We’ve got the following error on choosing a list while sending a campaign:

PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home//mautic/vendor/doctrine/orm/lib/Doctrine/ORM/UnitOfWork.php on line 544, referer: http:///s/leads/lists/new

Seems to be an issue with a fcgid process

So I changed "IPCCommTimeout 31 " to “IPCCommTimeout 600” in /etc/apache2/mods-available/fcgid.conf
Then I tried to change “max_execution_time” in “php.ini”
Still no luck :frowning:

Everything’s ok up to 600 contacts.
And it goes wrong for more (actually we tried to send a campaign to 6000 contacts).

Any ideas?
Thanks

Hi Beloa

So I’ve been doing some bigger lists of data to test (actually have sample data of about 40,000 records).

There’s definitely some timeouts with big lists because of how the data gets saved to the list - there’s events that are processed per event. There’s some discussion about how to process this list better and optimize things so it can handle a ton more records without timing out.

I don’t have a specific solution for you yet, but it is on the radar and coming soon!