Undefined

Product Support
1

My Mautic version is: mautic-v3 3.10.102 #15284 SMP
My PHP version is: 7.3.27
My Database type and version is: MariaDB : 10.5.6
Phpmyadmin : 4.8.5
Serveur web : nginx
Number of contact in database : +50K

Your problem
My problem is: email fully deleted : in the code only display this :
undefined between “” and “”

These errors are showing in the log:

  • insert image
  • quit the window
  • save the email
  • HTML form th html automatically changed to
    undefined
    < style>
    < /style>

(I did that because I wanted to put an asset directly in the image likn and the issue happened because I copied an item from another html email : table, link “view”).

Steps I have tried to fix the problem:

  • nothing can help get the html code back unless going to database maybe. I can’t access it directly and I don’t know if it’s possible to get back the archive.

Loosing work because of this isn’t cool and quite frustrating :confused: