Mautic Community Forums

Unique Identifier & Duplicates - how does this work?

Your software
My Mautic version is: 4.0.2
My PHP version is: 7.4
My Database type and version is: mariadb 10.4

Your problem
My problem is:

We have an instance setup where we have both emails and mobiles set up as unique identifiers, and I am seeing multiple contacts with the same email and mobile.

I am not sure exactly how this is meant to work - if anyone can shed some light on the matter