Mautic Community Forums

Unsubscribe not working after upgrade

We have a huge problem now after upgrading to 2.0 and it is that people can’t unsubscribe. When people click on the unsubscribe link they get this.

"Uh oh! I think I broke it. If I do it again, please report me to the system administrator! "

500 Internal Server Error

Fix https://github.com/mautic/mautic/pull/1986
and https://github.com/mautic/mautic/issues/1983 will solve this problem, confirmed and worked :slight_smile:

Yes I run a backup before the upgrade and I downloaded the upgrade.php and run that from the server.

best regards Martin

Ok so I found this and applied it https://github.com/mautic/mautic/pull/1986
It almost worked, the contact is unsubscribed and don’t get any more emails great so far :slight_smile:
but unsubscribe page is still showing 500 Internal Server Error

Did you upgrade from the panel or manually? Also do you have backups before installing the new version?

We have a huge problem now after upgrading to 2.0 and it is that people can’t unsubscribe. When people click on the unsubscribe link they get this.
"Uh oh! I think I broke it. If I do it again, please report me to the system administrator! "
500 Internal Server Error