Hey Mautic Family, how’s it going. Corey B. here, I need a little help please. The link is a video I posted in Google Drive, explaining what I set up so far [image] Spam Help.mp4 Google Drive file. But in brief, when I send test emails to google, they land i…

Hi, this is a really hard question, because you are asking here to give you the holy grail of inboxing. I would start with this thread: [image] Problems with Emails going to SPAM General Discussion I found this here yesterday? The technology behind it is called MJML. …

Not asking for holy grail, I just want to make sure everything is set correctly on my end, so I know that I atleast did all that I can do to avoid spam folders

If you set up SPF, DKIM, DMARC and you have a clean list, and your domain is not blacklisted, and you send a relevant message, then eventually you’ll inbox.

ok thanks, from the video i posted, does it look like I have everything set up, as far as the SPF, DKIM, DMARC? i believe i st up everything right. Amazon SES says im verified

[Screenshot 2023-02-10 at 09-09-57 Network Tools DNS IP Email] maybe this is part of the issue

Can be. Set up dmarc, its good for you.

This is a problem with the spam filter policies of the major providers (gmail, yahoo, outlook). I’m having the same problem. There needs to be some sort of organized protest. They will permanently (I waited over a month) send all your emails from the shared Amazon SES IP range to spam if 0.3% of pe…

I think Amazon SES quality is really good, and what matters is the relationship with your contacts. You need to see who opens, and clicks you emails, and keep using them in a strategic way. Often senders won’t delete people who never open an email, hoping, that until they complain, it’s a good add…

[image] joeyk: Delete the never openers Open tracking isn’t accurate. If the recipient doesn’t load images they’ll never register as an open. I don’t load images by default. Also, if they’re missing the emails in their spam folder they won’t be opened either. [image] joeyk: I think Amaz…

Ofc it’s not accurate. Some opens are not tracked, some openen are false positives. So track clicks and other interactions. It’s an even level playfield, it sucks for everyone.

Using Amazon SES - Mail Landing In Spam Folder

General Discussion

joeyk February 10, 2023, 12:20pm 2

Hi, this is a really hard question, because you are asking here to give you the holy grail of inboxing.
I would start with this thread:

Topic		Replies	Views
Problems with Emails going to SPAM General Discussion	45	5158	February 13, 2023
Our mails are spam in gmail General Discussion	3	541	July 5, 2017
Mautic send the emails spam folder? Product Support mautic-4	9	560	December 29, 2021
All emails landing in spam and promotion despite correct DKIM, SPF and DMARC records and mature 14 years old email account Product Support	7	958	October 18, 2020
Amazon SES danger! General Discussion	25	4641	January 12, 2021

Using Amazon SES - Mail Landing In Spam Folder

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