Mautic Community Forums

Why is the system creating anonymous users from IP?

I started seeing these users being created. They have no information save for just an IP.



http://screenpresso.com/=nINWb



and in activity i see this



http://screenpresso.com/=UMkhg



Where are these users coming from and why is the system creating them?

interesting… thanks!

@chizuoka@gmail.com this is how it is supposed to work. Anonymous users may become identified leads later on. The goal is to have a user history, even if the lead gets know to you later…

@chizuoka@gmail.com First, these are not “users”, they are anonymous visitors to the site that you are tracking. I think these are robots crawling the website. Also, I’m quite positive the hits from Mountain View, California are from Google.

I started seeing these users being created. They have no information save for just an IP.

http://screenpresso.com/=nINWb

and in activity i see this

http://screenpresso.com/=UMkhg

Where are these users coming from and why is the system creating them?