Mautic Community Forums

Won't send enail

Your software
My Mautic version is: 2.15.1
My PHP version is: ea-php72
smtp: Sendgrid API

Your problem
My problem is: Evertime I try to send email I get a 500 error,
On test and trying to send myself an email.
These errors are showing in the log: It makes a new one like this everytime I try to send.
[2019-08-26 16:37:41] mautic.CRITICAL: Uncaught PHP Exception Symfony\Component\Debug\Exception\UndefinedFunctionException: “Attempted to call function “iconv” from namespace “Symfony\Polyfill\Mbstring”.” at /home/dowellhosting/public_html/email/vendor/symfony/polyfill-mbstring/Mbstring.php line 114 {“exception”:"[object] (Symfony\Component\Debug\Exception\UndefinedFunctionException(code: 0): Attempted to call function “iconv” from namespace “Symfony\Polyfill\Mbstring”. at /home/dowellhosting/public_html/email/vendor/symfony/polyfill-mbstring/Mbstring.php:114)"}

Steps I have tried to fix the problem: Increased PHP memory, rebooted server

Some php extentions required like “iconv” install and try

Thanks, that worked.:+1::+1:

3 Likes

rdowell Your welcome