Mautic Community Forums

Wrong scheduling time

Your software
My Mautic version is: 2.15.3
My PHP version is: 7.1

Your problem

Hi everyone,

When I schedule a new broadcast email (segment broadcast) Mautic deduct one hour.

Example: I create an email and set it as published, in ‘Publish at (date/time)’ field I put 2020-02-12 11:00 and in ‘Unpublish at (date/time)’ field I put 2020-02-12 12:00.

When I saved this email, Mautic change email to ‘Publish Up: February 12, 2020 10:00 am -03’ and ‘Publish Down: February 12, 2020 11:00 am -03’.

I did test in two new installation and the issue continuous.

My PHP timezone is set to GMT-3:00.
My PHP FPM settings (timezone) is set to America/Sao_Paulo.
MY MYSQL time zone is set to GMT-3:00.

Someone find this issue and have a solution?

These errors are showing in the log: [2020-02-12 12:01:47] mautic.NOTICE: PHP Notice - SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/lib/php/sessions) failed: Permission denied (13) - in file /home/xxxxx/vendor/symfony/http-foundation/Session/Storage/Proxy/SessionHandlerProxy.php - at line 86 {“maxlifetime”:1440}

Steps I have tried to fix the problem: add an extra hour in schedule…