Zapier is not loading all tags (only first 30)

Product Support
1

Your software
Zapier

Your problem
My problem is: When I create a new contact from Zapier, I can not select all of my tags in Mautic to be added to the contact. It appears that only 30 tags are loaded.

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image1680×732 52.2 KB

Steps I have tried to fix the problem:

  1. Deleted the Mautic cache (by filesystem and console)
    => nothing changed

  2. Changed the name of the tag to 0.tagname
    => now the tag it is showing up as expected (without clearing the cache)

2

I’ve load all tag ok, above 30 tags (Team plan). What zapier plan you are using? Do you contact to zapier?

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3

Thanks, @huuich. I’m on the free plan.

I did some more digging and my API is also only returning 30 entries. This is expected since it is the default behavior based on the documentation:

curl --location --request GET 'https://m.domain.com/api/tags/' \
--header 'Authorization: Basic *********'

It says the total is 64. Returned are only the first 30 entries.

Response:

{
    "total": 64,
    "tags": {
        "324": {
            "id": 324,
            "tag": "0-gmail-import"
        },
        "7": {
            "id": 7,
            "tag": "ai"
        },
...
        "321": {
            "id": 321,
            "tag": "ai-breakout"
        },

        "28": {
            "id": 28,
            "tag": "education"
        }
    }
}

I guess one could change the limit, however it seems that the limit parameter is ignored:

curl --location --request GET 'https://m.domain.com/api/tags/?limit=1' \
--header 'Authorization: Basic *********'
4

@adiux does it make any difference if you do https://m.domain.com/api/tags?limit=1 (without the last forward slash) instead of https://m.domain.com/api/tags/?limit=1 ? Just curious

5

Thank you @dennisameling. Yes that worked! So with this, I’m able to control the number of tags returned from the API. If I set the limit to 1, I get:

{
    "total": 64,
    "tags": {
        "324": {
            "id": 324,
            "tag": "0-gmail-import"
        }
    }
}

Do I need to change something on my server, or how can I get all tags returned to Zapier?

1 Like
6

So in the docs it says:

Limit number of entities to return. Defaults to the system configuration for pagination (30).

Based on that I found the following config parameter in config/local.php:

'default_pagelimit' => 30,

if you change that to a higher number (e.g. 100) it should do the trick for you

7

Thank you @dennisameling, I guess this will fix it for now.

But I assume this creates some new performance problems. E.g if a plugin is fetching contacts (who have a lot of data), relies on paging, and does not manually specify the limit.

I guess the safest option would be to use the search functionality from Zapier. Based on the documentation the Mautic API is providing a search parameter. So the call would be something like this (not working for me):

curl --location --request GET 'https://m.domain.com/api/tags?search=gmail&limit=30' \
--header 'Authorization: Basic ************'
1 Like
8

Could be something to look into for the Zapier integration. There are some improvements to the integration in progress already: https://trello.com/c/XakKsEn1/7-zapier-plugin-update

9

You should try n8n.io (alternative to zapier)

10

Thanks @huuich. Looks interesting.