Mautic Community Forums

Add incoming email to lead

Not sure if I’m blind or so but i try to find out if it is possible to add incoming emails (or at least answers to a mail sent by the system) to the corresponding lead? Just found Mautic some hours ago and until now it looks very much like the thing i always wanted.

Not sure if I’m blind or so but i try to find out if it is possible to add incoming emails (or at least answers to a mail sent by the system) to the corresponding lead? Just found Mautic some hours ago and until now it looks very much like the thing i always wanted.

If I understand well, you want to track lead replies to an email sent by Mautic. That is not possible right now. This feature request is similar to yous I think:

https://github.com/mautic/mautic/issues/425

[quote=5903:@escopecz]If I understand well, you want to track lead replies to an email sent by Mautic. That is not possible right now. This feature request is similar to yous I think:

https://github.com/mautic/mautic/issues/425[/quote]

Yes, i want to track the replies. But, to start with, i would be awesome just to see the replies at the lead.
Usecase: I want to use Mautic as a lightweight CRM replacement for individual, automatic follow ups.