Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: WTF? Hi, No matter which theme I use, or which browser I use, my Mautic installation is sending emails that are clipped in Gmail. I do not have Grammarly activated. I tried the blank theme and two …

[image] monkeyjedi: My Database type and version is: WTF? @monkeyjedi there is a perfectly good reason for us to be asking for Mautic, PHP and database versions in support requests. It helps folks in the community to respond and troubleshoot appropriately, and indeed the folk who reply in the…

That wasn’t an attempt to be mean, but I’ll be happy to refrain from using wtf as a placeholder in the future.

Great. There is no need for swearing or using expletives - if you’re asked to provide some piece of information, it’s for a reason :slight_smile:

OK. I’m not from your planet. Still learning the mores and acronyms.

Hello, Usually the message is clipped if it’s too long. Try a shorter message. I mean shorter then 102 kbyte: [image] Why is Gmail Clipping my Emails? Long form content wins when it comes to SEO. Why? Because it doesn't feel like a marketing overture. It’s educational and tells a story,…

Thanks for your answer. I controlled for kb size and word count, so your solution does not work. It doesn’t matter what size or length the email is.

I can’t reproduce it. Do you have large image in the email?

Seems, that you found the problem: extra code injected, that clips the email: [image] Mautic Spamming My Contacts with Garbage Code Product Support This is not from Mautic. Post a screenshot of your browser extensions. It’s most likely a browser extension or plugin. A qui…

Yes. After switching to the grapes.js plugin, the problem is gone now.

Im having this issue with Mautic 5 - Outlook email is fine but gmail clips the email. Its only 8kb long so its not too big. However I am using the OLD WYSIWYG editor. Is this an issue with that editor?

All Email Theme Emails Say "Message Clipped" in Gmail

Product Support

joeyk July 13, 2021, 7:06am 9

Seems, that you found the problem: extra code injected, that clips the email:

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All Email Theme Emails Say "Message Clipped" in Gmail

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