Mautic Spamming My Contacts with Garbage Code

Your software
My Mautic version is: 3.3.3
My PHP version is: 7.4

Hi,

Mautic is injecting tons of spammy ad code into my emails! This is Mautic straight out of the box, downloaded from the official website! No wonder why Gmail is clipping the emails! Check this out! This is only a small fraction of the code. I tried to include all of it, but the website kept saying “saving” for an hour, and it’s still “saving.”

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This is not from Mautic. Post a screenshot of your browser extensions. It’s most likely a browser extension or plugin.

A quick search on Google reveals: https://easylist.to/easylist/easylist.txt?_=211460

Look familiar? Adblock 2.0

No. All the browsers are doing this, even the ones with no ad blockers. No matter what I do, Gmail “clips” the email at zero words and provides a link to read the email in a browser. The emails are just loaded with probably well over 100kb of code. It’s not browser extensions. Who would produce a marketing automation tool that allows browser apps to do that to emails anyway? That would require a warning next to the Mautic download link so that people know what they’re getting into before choosing Mautic. “Warning: Severe headaches and countless wasted hours on troubleshooting ahead. By downloading Mautic, you agree to all of the above hassles. You also understand that Mautic documentation is never helpful for problem-solving purposes.”

I would be really worried if it’s the not Adblock, cause this code you inserted is not coming from Mautic.
It’s not the marketing automation tool, that injects the code, it is your browser or another software running on your computer. Maybe without your knowledge? I think it’s great, that Mautic revealed what is really happening on your computer, now you can do something against it.

1 Like

OK. I just switched to the Grapes.js plugin within Mautic, and Gmail’s not clipping the new test emails.

Unfortunately with open source software some users experience an ID-10-T error. The documentation, Google and this forum are the most likely places to find the fix. We are always happy to help. 🥸

OK. I think I have four Mautic installations now. Only one had that problem. Weird. All different versions of Mautic 3.