My idea is: Allow to update, add or subtract contact values
I think these groups of people would benefit from this idea: all users
Why I think they would benefit from this idea:
As a user I would like to offer more control over what happens with the values a contact adds to the form when they are saved on the contact.
Currently, the Mautic form always overwrites the previous answer given on the contact/company when the form is submitted.
I would like to add the option so select what happens with the existing value:
- Replace the current value (default and current solution)
- Add to the existing value(s)
- Remove the value if it already exists
Use Case 1: Reduce the options a user has when one value was submitted for e.g. compliance surveys where the contact has to submit the form once for each value that is in the list.
Use Case 2: Add multiple answers over time and in the end all values where an answer was submitted for are saved on the contact. Vs. each answer overwrites the previous.
Use Case 3: The lead scoring is updated based on the contacts answer. So we add or subtract points As a user I would like to offer more control over what happens with the values a contact adds to the form when they are saved on the contact.
Currently, the Mautic form always overwrites the previous answer given on the contact/company when the form is submitted.
I would like to add the option so select what happens with the existing value:
- Replace the current value (default and current solution)
- Add to the existing value(s)
- Remove the value if it already exists
Use Case 1: Reduce the options a user has when one value was submitted for e.g. compliance surveys where the contact has to submit the form once for each value that is in the list.
Use Case 2: Add multiple answers over time and in the end all values where an answer was submitted for are saved on the contact. Vs. each answer overwrites the previous.
Use Case 3: The lead scoring is updated based on the contact’s answer. So we add or subtract points based on a form answer.
Are you willing to work on this idea?: yes
What skills and resources do you need to explore this further?: go from the community