Mautic Community Forums

Assets only work with registered users

Hi



I have uploaded some assets to mautic (last version) and if I try to download it works normally (while I’m a logged user) but if I open the link in a new private browser they dont make the download. It is a mautic problem just because yesterday the same worked properly after clean the cache but today fail another time.



No information in error log…



Some idea what happen?



I clean the cache and works some downloads…

Hi

I have uploaded some assets to mautic (last version) and if I try to download it works normally (while I’m a logged user) but if I open the link in a new private browser they dont make the download. It is a mautic problem just because yesterday the same worked properly after clean the cache but today fail another time.

No information in error log…

Some idea what happen?

I clean the cache and works some downloads…

What does “they dont make the download” mean? Does the browser display a blank page?

the browser display a blank page.

where you upload the asset, local or remote , what is size of the assets?

local, some different assets (from 5 to 25 Mb)