When a contact completes a webform in Mautic, that includes a “Company” form field for the contact to share their company details, to which Mautic field should this data appropriately be stored? The contact core field “company” (as in, {contactfield=company}, also called “Primary company”)?
If yes to the contact “company” field, which is what I’ve normally done, this data is stored as a string of text. Is this supposed to auto-populate a new company? Is that a cron job?
A couple thoughts… Editing this contact manually will erase any data stored in that field, if it’s not synced with a Company in Mautic.
The process of creating a company manually, is tedious. I don’t anticipate anyone is doing this manually, at-scale. So then, what is the appropriate process for new contacts to become associated with their respective companies within Mautic?
I have the option of creating the company remotely by API, but then how to associate that with the appropriate contact?
Thanks for all insight.
EP