Builder save icon stays spinning, no visual feedback on complete save

Product Support
1

My software
My Mautic version is: 5.0.3
My PHP version is: 8.1.27
My Database type and version is: mysql 8.0.36

Problem
After saving anything in the builder (email or landing page template) the loading icon just stays spinning and I’m not sure when it’s actually saved. I can click on the X at it seems it’s saving quickly and this is just a visual bug.
grafik

Can someone confirm this as a bug affecting multiple systems or is it just me? The installation isn’t fresh, it was an upgrade from Mautic 4.

These errors are showing in the log:
Log is empty, no errors

Steps I have tried to fix the problem:
Exiting the builder through the “X”, reopening different emails or landing pages.

2

Hi,
I have a fresh install, same thing for me.
Relevant error:
image

3

Good to read it’s not just me. I also found this, sorry for the duplicate: Spinning indicator when applying changes in email builder - #5 by adam5532

Maybe time for a GitHub issue if it hasn’t been reported there?

4
5

I’m having the same issue on 5v.0.3 after update from v4.

6

Correct, this is a known bug.
Your content is still saved.

1 Like
7

Same issue. I can confirm in the Web Inspector’s Network panel that the content is indeed saved.