Save & Close Button Not Working

Product Support
1

Hello,

The “Save & Close” button is not working. Pressing the Button comes up with the followin error Message: “Your request cold not be processed, please try again”
And then all buttons are set inactive.

If I want to save my work, I only have the option of the “Save” button.

Same behaviour with the “hook” (Apply changes) in the Builder. When I’m pressing it, the cog wheel is rotating and never stops.
I have to press the Close button in order to leave the screen.

Is this a bug of Mautic Version 5?

Your software
My Mautic version is: 5.0.3
My PHP version is: 8.1.27
My Database type and version is: Ver 15.1 Distrib 10.11.6-MariaDB

2

Seems to be this issue: Builder save icon stays spinning, no visual feedback on complete save · Issue #13566 · mautic/mautic · GitHub you may subscribe it in Github to stay informed and add more information, if missing.

3

Just updated to 5.0.4 and it works now. :slight_smile:

1 Like
4

Could you please add your experience to the issue, that it is working in 5.0.4 for you, after it was broken in 5.0.3?

5

I’m trying. I could not login to my Github account…