Email builder - No save button

Your software
My Mautic version is: v4.4.5
My PHP version is: 7.4.33
My Database type and version is: Myqql 5.7.26

Your problem
My problem is: I am not sure how I am supposed to save an email after editing and specifically when using the builder as there are no feature buttons especially save or cancel.

These errors are showing in the log: No errors were found not in console and not in the php log.

Steps I have tried to fix the problem:
Channels → Emails → create email → [New] → New Template Email [Select]
Fill the form then select a template and then → Builder
Edit the email and there is no way to save.

It autosaves as you build.

I dont see the email that I designed.
The new email record is found but nothing is saved insde the email.

After you design and close, You have option to save @kongocat

Check if your system log is showing any error though if it is not working

Console error:
POST https://my…mautic…domain/s/emails/edit/1?mauticUserLastActive=20&mauticLastNotificationId=

Error: 403

Error 403 is forbidden
Images were uploaded and saved so it is not write permissions.
I tried removing cors with no success.

It may be the rewrite rules that are on htaccess.

My installation is on IIS so maybe the rules I set are causing this.

Is there a guide for the IIS web.config rewrite module?

Found somewhere here that it is a cloudflare issue with OWASP firewall rule score. Had to bypass the path but I don’t like such solutions.

Checked and confirmed.

If mautic which is a very well spread application gets blocked in such a way then cloudflare should re-check the OWASP rule scores.

1 Like

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.