Mautic Community Forums

Unable to save emails

Your software
My Mautic version is: 4.1.1
My PHP version is: 7.4.27
My Database type and version is: 10.3.32-MariaDB pdo_mysql

Your problem
My problem is: Trying to save an email triggers a 403 error. 10.3.32-MariaDB

These errors are showing in the log: None

Steps I have tried to fix the problem: I have spent two days with the hosting provider whitelisting mod security rules but new ones keep getting triggered. Is Mautic really this bad for triggering security? I really want to support the project but it seems that if it is necessary to disable so many security rules to make anything work there is an underlying problem. I am open to suggestions. Is there possible configuration settings that I have messed up or some other factor? At this stage I am looking at other software options but would much rather support open source.

Do you have wordpress running on the same server?

No, Joomla

Eventually host support was able to whitelist enough rules to get the application to work.

Hi, yeah I was suspecting Wordfence firewall settings but I guess it was a host level firewall. Good job figuring it out.