Mautic Community Forums

Campaign: Assign Stage After Asset Download NOT working

Hi,



I configured a campaign to assign an specific stage tag to a contact when he downloads an specific asset (it’s a paid one).



I find that Mautic is assigning that Stage tag to many users that haven’t download that asset, but other free assets (double checked, after verifying each user with this tag wrongly assigned).



It’s messing my data cause I wanted to have a way to differentiate my paid members from the free ones.



Any ideas?

Hi,

I configured a campaign to assign an specific stage tag to a contact when he downloads an specific asset (it’s a paid one).

I find that Mautic is assigning that Stage tag to many users that haven’t download that asset, but other free assets (double checked, after verifying each user with this tag wrongly assigned).

It’s messing my data cause I wanted to have a way to differentiate my paid members from the free ones.

Any ideas?